Thank you for using Secure.Dentist and our associated web sites, mobile applications, and software tools (collectively, the "Secure.Dentist Services"). Canopy DentalSoft, LLC (www.secure.dentist) provides services, including the Secure.Dentist Service, to healthcare and other service providers (Providers), enabling them to offer services to their patients. By using Secure.Dentist Service you agree to the terms, conditions, and notices contained herein and our Privacy Policy (collectively, the "Terms"). These Terms are between you and Canopy DentalSoft, LLC and its affiliates ("Secure.Dentist" or "Us" or "We"). Please read the Terms carefully before you start to use the Secure.Dentist Service. If you do not agree with these Terms, please do not access or use the Secure.Dentist Service.
We may modify these Terms or add additional terms from time to time to reflect, for instance, a change to the Secure.Dentist Service or a change to the law. You should review the Terms regularly. Any changes to the Terms will be effective immediately upon being posted to the Secure.Dentist Service. Continued use of the Secure.Dentist Service after any changes to the Terms shall constitute your consent to such changes.
TABLE OF CONTENTS
1. NATURE OF SERVICES
Secure.Dentist provides a software platform that enables Providers to offer their services directly to consumers and for consumers to purchase services directly from Providers. Secure.Dentist DOES NOT PROVIDE MEDICAL, DENTAL, OR HEALTH RELATED SERVICES AND DOES NOT PROVIDE INSURANCE OF ANY TYPE.
2. USER RIGHTS, OBLIGATIONS AND RESTRICTIONS
Users. Secure.Dentist is available to both Visitors and Members (collectively, "Users") of the Secure.Dentist Service. You become a Secure.Dentist Visitor (or "Visitor") by accessing any of the Secure.Dentist Service. You become a Secure.Dentist Member (or "Member") by purchasing a Provider service through the Secure.Dentist Service. In order to use some of the Secure.Dentist Service, you may be required to register for an account ("Secure.Dentist Account"). In order to create a Secure.Dentist Account, you will need to register, which includes providing us with your access credentials, such as an email address and password. We encourage you to use "strong" passwords that use a combination of upper and lower case letters, numbers, and symbols.
True and Accurate Information. As a User you agree to provide, as applicable, (i) true, accurate, current, and complete information about yourself when prompted; and (ii) maintain and properly update your Secure.Dentist Account information to keep it true, accurate, current, and complete. If you provide information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that you have, or you intend to, violate these Terms, as determined in our sole discretion, we have the right to suspend or terminate, as applicable, your use of your Secure.Dentist Account, the Secure.Dentist Service, and Provider services (or any portion thereof).
Access Credentials. You are solely responsible for (i) authorizing, monitoring, controlling access to, and maintaining the strict confidentiality of your access credentials; (ii) not allowing another person to use your access credentials; and (iii) any damages that may be incurred as a result of your failure to maintain the strict confidentiality of your access credentials. Secure.Dentist is not liable for any harm related to your disclosure of access credentials, or your decision (in violation of the Terms) to allow another person or entity to access and use the Secure.Dentist Service using your access credentials. You must immediately notify Secure.Dentist if you become aware of any unauthorized use of your access credentials or any other concerns that you have about the misuse or security of your Secure.Dentist Account by using the contact information listed below.
No Responsibility for Provider Services. Any healthcare or other service you receive from a Provider shall be between you and the Provider, and we shall have no responsibility for such services. We shall not be responsible for any inaccuracies, misrepresentations, misdiagnoses, treatment errors, or other acts or omissions of the Providers.
Secure.Dentist does not provide medical advice; respond to medical inquiries; endorse any Provider; endorse any specific medical procedure, test, or opinion; or make any representation or warranties with respect to a Provider or the quality of services they may provide. Secure.Dentist is not responsible for the healthcare or related services that a Provider may provide.
No Guarantee of Provider or Provider Services. We cannot guarantee that Providers or their services listed in the Secure.Dentist Service will be available. Providers may choose to dis-enroll from, or not participate in, Secure.Dentist at any time or change the services they offer. Although we cannot guarantee that Providers are available and can provide the desired services, we will use commercially reasonable efforts to ensure that all Provider listings within Secure.Dentist Service are as accurate as possible.
Content for Informational Purposes Only. Secure.Dentist provides content relevant to the Provider services that are offered on the Secure.Dentist Service. The content provided in Secure.Dentist Service, including information about participating Providers and their services, is provided for informational purposes only. If you choose to rely on any content on the Secure.Dentist Service, you do so at your own risk.
You Will Not Misuse the Secure.Dentist Service. The Secure.Dentist Service are intended for your personal, noncommercial use in accordance with the Terms. You agree that you will not (i) use Secure.Dentist Service for any purpose that is unlawful or prohibited by these Terms; (ii) copy, display, or distribute any part of the Secure.Dentist Service in any medium, without our prior written consent; (iii) use the Secure.Dentist Service in whole or part, or any benefit thereof, for any commercial purpose, including, but not limited to, selling, bartering, disposing of, or otherwise transferring any services obtained through the Secure.Dentist Service in violation of these Terms or any of the Providers' terms and conditions without our express written permission or the express written permission of the applicable Provider; (iv) use the Secure.Dentist Service in any manner which could damage, disable, overburden, or impair Secure.Dentist or interfere with any other party's use and benefit of the Secure.Dentist Service; (v) use any automated devices, such as spiders, robots, or data mining techniques, to catalog, download, store, reproduce, or distribute content available on the Secure.Dentist Service; manipulate the Secure.Dentist Service; or otherwise exceed the limited access granted to you by us; (vi) take action to interfere with, interrupt, destroy, or limit the functionality of the Secure.Dentist Service or any computer software or hardware or telecommunications equipment; or (vii) distribute or transmit any content or software or other computer files that contain a computer virus or other harmful component.
You Must Be 18 Years of Age to Use the Secure.Dentist Service. Individuals under the age of 18 may utilize the Secure.Dentist Service only under the supervision of a parent or legal guardian, under such person's Secure.Dentist Account, and otherwise subject to these Terms.
Account Sharing. Because Secure.Dentist allows its Members to add their family and friends to one Secure.Dentist Account, it may become necessary for Secure.Dentist to send care-related information of a Secure.Dentist Member to the Secure.Dentist originating Member who is responsible for and/or listed on the Secure.Dentist Account. This disclosure may include information related to health care treatment. You hereby agree to hold Secure.Dentist harmless for any losses or injuries that arise, directly or indirectly, from Secure.Dentist's sharing of your information with other Secure.Dentist Members that share your Secure.Dentist Account.
License Grant. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, nontransferable license to: (i) download and install a copy of the Secure.Dentist mobile app on any mobile device or computer that you own or control and to run such copy solely for your own personal use; (ii) view text, graphics, images, audio, video, or information (collectively, "Content") that we make available through the Secure.Dentist Service, including any Content licensed from a third party; and (iii) view any Content that a User posts, uploads, publishes, submits, or transmits for public dissemination and to be made available through the Secure.Dentist Service ("User Content") to which you are permitted access solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.
You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, or otherwise exploit the Secure.Dentist Service or Content, except as expressly permitted in these Terms or in express written consent from Secure.Dentist. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors, except for the licenses and rights expressly granted in these Terms.
How We May Contact You. If you become a Member, we may use automated telephone dialing, text messaging systems and electronic mail to provide messages to you about scheduled payments, missed payments, support, and other important information. The telephone messages may be played by a machine automatically when the telephone is answered, whether answered by you or someone else. You give us your permission to call or send a text message to any telephone number you have given us or you give to us in the future and to play pre-recorded messages or send text messages over the phone. You also give us permission to communicate such information to you by e-mail. You understand that, when you receive such calls, texts, or e-mails, you may incur a charge from the company that provides you with telecommunications, wireless and/or internet services. You agree that we will not be liable to you for any fees, inconvenience, annoyance or loss of privacy in connection with such calls, texts, or emails. You understand that anyone with access to your telephone or email account may listen to or read the messages, notwithstanding our efforts to communicate only with you. If a telephone number(s) you have provided to us changes, or if you cease to be the owner, subscriber or primary user such telephone number(s), you agree to immediately give us notice of such facts so that we may update our records.
Copyright. The Secure.Dentist Service and associated Content are owned by Secure.Dentist or licensed by Secure.Dentist from third parties, such as the American Dental Association. All rights reserved. You may not, except with our express written permission, distribute or commercially exploit the Content that appears on the Secure.Dentist Service. Nor may you transmit it or store it in any other web site or other form of electronic retrieval system. Any unauthorized redistribution or re-servicing of any part or all of the Content in any form is prohibited.
Trademarks. The Content on the Secure.Dentist Service, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, service and program names, slogans, and the compilation of the foregoing is protected in the U.S. and internationally under trademark and other intellectual property laws. You agree that you will not remove or alter any author, trademark, or other proprietary notice or legend displayed on the Secure.Dentist Service (or printed pages produced from the Secure.Dentist Service).
You further agree to in no other way use any Content that appears on the Secure.Dentist Service in a manner that is likely to cause confusion among consumers or that disparages or discredits Secure.Dentist.
Posting Content. Some of the Secure.Dentist Service allow you to upload, submit, store, send, or receive content ("User Content"). You retain ownership of any intellectual property rights that you hold in User Content. In short, what belongs to you stays yours. However, by posting any User Content, you hereby grant us a non-exclusive, sub-licensable, worldwide, fully-paid, royalty-free license to use, modify, publicly perform, publicly display, reproduce, and distribute such User Content in any and all media now known or hereinafter developed without the requirement to make payment to you or to any third party or the need to seek any third party permission. You will follow these rules when posting User Content: (i) you will not post any content that is unlawful, tortious, abusive, intrusive on another's privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful; (ii) you will not post any content protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights; (iii) you will not post personal information about yourself or other Users; (iv) you will not post any content intended for a commercial purpose, including advertisements, without the prior express written approval of Secure.Dentist; (v) you will not post any content that impersonates or misrepresents your affiliation with any person or organization; and (vi) you will not post any material that contains malware, which could impair the functionality of Secure.Dentist.
We reserve the right to monitor the User Content that is posted on the Secure.Dentist Service. We also reserve the right, in our sole discretion, to remove any User Content that we deem is posted in violation of the Terms.
Links to Third Party Web Sites. Secure.Dentist Service may contain links to other web sites ("Linked Sites"). The Linked Sites are not under the control of Secure.Dentist, and Secure.Dentist is not responsible for the contents of any Linked Site. Secure.Dentist is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Secure.Dentist of the siteLinked Site or any association with its operators.
Licenses to Third Party Content. Secure.Dentist has licensed content from the American Dental Association (ADA). By accessing ADA content within the Secure.Dentist Service you agree to be bound by the ADA Terms of Use shown in Exhibit A (ADA Terms of Use). In the event that the terms and conditions set forth in the attached ADA Terms of Use conflict in any manner with the terms and conditions set forth herein with respect to the subject matter contemplated by the ADA Terms of Use, the terms and conditions set forth in the ADA Terms of Use shall govern, as applicable.
Accuracy of Content. Although we strive to ensure the accuracy of the Content on or available through the Secure.Dentist Service, the Content may include inaccuracies or typographical errors. We cannot be held responsible by you for the accuracy of such Content. Content on the Secure.Dentist Service may include User Content. We are not responsible for any User Content that is posted on the Secure.Dentist Service and do not guarantee its accuracy or completeness. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all Content, including User Content, provided on the Secure.Dentist Service.
3. DISCLOSURES
Here is some important information to consider when purchasing a Membership Plan through the Secure.Dentist Service:
4. DISCLAIMERS
NO WARRANTY. ALL CONTENT, INFORMATION, SERVICES, AND RELATED GRAPHICS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. Secure.Dentist AND/OR ITS SERVICE PROVIDERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE CONTENT, INFORMATION, SERVICES, AND RELATED GRAPHICS CONTAINED ON THE Secure.Dentist SERVICES FOR ANY PURPOSE.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, Secure.Dentist AND/OR ITS SERVICE PROVIDERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED, WITH REGARD TO THE CONTENT, INFORMATION, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Secure.Dentist EXPRESSLY DISAVOWS ANY WARRANTY OR GUARANTEE OF ANY KIND ON THE TITLE OR QUALITY OF ANY Secure.Dentist SERVICE OR PROVIDER SERVICE PURCHASED OR OTHERWISE OBTAINED FROM THE Secure.Dentist SERVICES.
INDEMNIFICATION. ANY CONTENT OR SERVICES OBTAINED FROM THE Secure.Dentist SERVICES IN ANY MANNER WHATSOEVER ARE DONE AT YOUR OWN RISK. YOU HEREBY AGREE TO FULLY INDEMNIFY AND HOLD US HARMLESS FROM ANY AND ALL LIABILITY THAT MAY ARISE AS A RESULT OF ANY TRANSACTION OCCURRING BECAUSE OF YOUR USE OF THE Secure.Dentist SERVICES. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY LIABILITY OR CAUSE OF ACTION WHICH RESULTS FROM OUR NEGLIGENCE, GROSS NEGLIGENCE, OR RECKLESSNESS. YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION. ADDITIONALLY, THIS LIABILITY WAIVER AND INDEMNITY PARAGRAPH CONTAINS AND LIMITS ANY LIABILITY OF OURS ARISING FROM ANY STRICT LIABILITY OR INTENTIONAL TORT WE CAUSE, EITHER PROXIMATELY OR OTHERWISE, TO ANYONE.
LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, IN NO EVENT SHALL Secure.Dentist AND/OR ITS SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF Secure.Dentist, WITH THE DELAY OR INABILITY TO USE Secure.Dentist OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY CONTENT, INFORMATION, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH Secure.Dentist, OR OTHERWISE ARISING OUT OF THE USE OF Secure.Dentist SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF Secure.Dentist OR ANY OF ITS SERVICE PROVIDERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Secure.Dentist SERVICES, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Secure.Dentist SERVICES.
System Outages, Slowdowns, and Capacity Limitations. At times you may experience difficulty accessing the Secure.Dentist Service or communicating with Secure.Dentist through the internet or other electronic services as a result of high Internet traffic, transmission problems, systems capacity limitations, or other problems. Any computer system or other electronic device, whether it is yours, an internet service provider's, or Secure.Dentist', can experience unanticipated outages or slowdowns or have capacity limitations. Secure.Dentist makes no warranty whatsoever to you, express or implied, regarding the availability of the internet or cell or data service.
Protecting Your Devices and Secure.Dentist Account. Secure.Dentist makes no warranty whatsoever to you, express or implied, regarding the security of the Secure.Dentist Service, including with respect to the ability of unauthorized persons to intercept or access information transmitted by you through the Secure.Dentist Service. You acknowledge and agree that you are solely responsible for maintaining the security of your devices. Secure.Dentist is not responsible for any losses resulting from the loss or theft of your device or the loss or theft of your information transmitted from or stored on your devices.
5. TERMINATION BY US
We may terminate your Secure.Dentist Account at our discretion without notice. If we do so, your Provider at their discretion may fulfill the services that you purchased or give you a prorated refund based on the number of months remaining on your Provider services. However, your Provider will not be obligated to provide any refund for termination related to conduct that we determine, in our discretion, violates these Terms or any applicable law, involves fraud or misuse of the Secure.Dentist Service, or is harmful to our interests, a Provider's interests, or another User. Our failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
6. JURISDICTION, APPLICABLE LAW AND MANDATORY ARBITRATION
Choice of Law. Except as set forth in the Mandatory Arbitration provision below, this agreement is governed by the laws of North Carolina, and if for any reason a claim or dispute is not arbitrated, you hereby consent to the exclusive jurisdiction and venue of courts in Mecklenburg County for all disputes arising out of or relating to the use of the Secure.Dentist Service. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Secure.Dentist as a result of your use of Secure.Dentist Service. Secure.Dentist's performance is subject to existing laws and legal process, and nothing contained in these Terms is in derogation of Secure.Dentist's right to comply with governmental, court, and law enforcement requests or requirements relating to your use of Secure.Dentist Service or information provided to or gathered by Secure.Dentist with respect to such use.
Mandatory Arbitration; Jury Trial and Class Action Waiver. The parties agree that any dispute, controversy or claim arising from or relating to these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, your access to or use of Secure.Dentist Service at any time, whether before or after the date you agreed to the Terms, the relationships resulting from any of the foregoing, or the arbitrability of any claim or dispute, must be resolved by binding arbitration, and not by a judge or jury in a court of law. However, you and Secure.Dentist each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents or other intellectual property rights. The arbitration shall be administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. If the AAA is unable to serve and the parties cannot agree on a replacement, a court with jurisdiction will select the administrator or arbitrator. The Federal Arbitration Act ("FAA"), 9 U.S.C. ยง 1, et seq., governs the interpretation and enforcement of this provision. The parties knowingly and voluntarily waive any right (a) to a trial by judge or jury, (b) to participate in a class action or other representative action in court or in class-wide arbitration, whether as a class representative, class member, private attorney general or otherwise, or (c) to join or consolidate claims in arbitration. If a determination is made that the class action waiver is invalid or unenforceable, only this sentence of this arbitration provision will remain in force and the remainder of this arbitration provision shall be null and void, provided that the determination concerning the class action waiver shall be subject to appeal. This arbitration provision shall survive any assignment, cancellation or termination or the bankruptcy of any party. The arbitrator's decision will be final and binding, except for any appeal rights under the FAA. In the event of any conflict between this arbitration provision and the Terms or the AAA rules, this arbitration provision will govern.
Severability. Except as set forth in the Mandatory Arbitration provision above, if any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect.
Whole Agreement. Unless otherwise specified herein, these Terms constitute the entire agreement between the User and Secure.Dentist with respect to Secure.Dentist and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the User and Secure.Dentist with respect to Secure.Dentist. A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that these Terms and all related documents are drawn up in English.
7. ASSIGNMENT
These Terms may be assigned by us, without your consent, to (i) a parent or subsidiary; (ii) an acquirer of Canopy DentalSoft, LLC or any of its assets; or (iii) a successor by merger.
8. CONTACT US
If you have any questions or concerns, please contact us by email at member_support@secure.dentist.
Exhibit A: ADA Terms of Use
Definitions
Terms and Conditions